Terms and
Conditions
Welcome to Outdoor
Cushion’s website (“Site”). These terms and conditions (“Terms and
Conditions”) apply to your usage of this Site and any product/service you
ordered with Lesa Design Sdn Bhd and all the internet sites with reference to
these Terms and Conditions (if any).
Please read
these Terms and Conditions carefully before you start to use the
Site. By using the Site, you indicate that you accept these Terms and
Conditions and that you agree to abide by them. If you do not agree to
these terms of use, please refrain from using the Site.
Information about
us
The Site,
outdoorcushion.com.my is a site operated by Lesa Design Sdn. Bhd., a
company registered in Malaysia.
Reliance on
information posted and disclaimer
The materials
contained on our Site are provided for general information purposes only and do
not claim to be or constitute legal or other professional advice and shall not
be relied upon as such.
We do not accept
any responsibility for any loss which may arise from accessing or reliance on
the information on this Site and to the fullest extent permitted by law, we
exclude all liability for loss or damages direct or indirect arising from use
of this Site.
Accessing our Site
Access to our Site
is permitted on an as is and/or temporary basis, and we reserve the right to
withdraw or amend the service we provide on our Site without notice (see
below). We will not be liable if for any reason our Site is unavailable at any
time or for any period.
Intellectual
Property Rights
We are the owner or
the licensee of all intellectual property rights in our Site, and in the
material published on it. Those works are protected by copyright laws and
treaties around the world. All such rights are reserved.
You may print off
one copy, and may download extracts, of any page(s) from our Site for your
personal reference and you may draw the attention of others within your
organisation to material posted on our Site.
You must not modify
the paper or digital copies of any materials you have printed off or downloaded
in any way, and you must not use any illustrations, photographs, video or audio
sequences or any graphics separately from any accompanying text.
Our status (and
that of any identified contributors) as the authors of material on our Site
must always be acknowledged.
You must not use
any part of the materials on our Site for commercial purposes without obtaining
a licence to do so from us or our licensors.
If you print off,
copy or download any part of our Site in breach of these Terms and Conditions,
your right to use our Site will cease immediately and you must, at our option,
return or destroy any copies of the materials you have made.
Regular Site
Changes
We aim to update
our Site regularly, and may change the content at any time. If the need arises,
we may suspend access to our Site, or close it indefinitely. Any of the
material on our Site may be out of date at any given time, and we are under no
obligation to update such material.
Our Liability
All product
descriptions, information and material posted and displayed on our Site is
provided on “as is” basis without any guarantees, conditions or warranties as
to its accuracy howsoever arising. Product image as seen on the Site may
differ from the actual product that you receive. To the extent permitted
by law, we, and third parties connected to us hereby expressly exclude:
- All conditions, warranties
and other terms which might otherwise be implied by statute, common law or
the law of equity.
- Any liability for any
direct, indirect or consequential loss or damage incurred by any user in
connection with our Site or in connection with the use, inability to use,
or results of the use of our Site, any websites linked to it and any
materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or
contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office
time; and
- for any other loss or damage
of any kind, however arising and whether caused by tort (including
negligence), breach of contract or otherwise, even if foreseeable,
provided that this condition shall not prevent claims for loss of or
damage to your tangible property or any other claims for direct financial
loss that are not excluded by any of the categories set out above.
This does not
affect our liability for death or personal injury arising from our negligence,
nor our liability for fraudulent misrepresentation or misrepresentation as to a
fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
Links from our site
Where our Site
contains links to other sites and resources provided by third parties, these
links are provided for your information only. We have no control over the
contents of those sites or resources, and accept no responsibility for them or
for any loss or damage that may arise from your use of them. When
accessing a site via our Site we advise you check their terms of use and
privacy policies to ensure compliance and determine how they may use your
information.
Jurisdiction and
applicable law
These Terms and
Conditions and any dispute or claim arising out of or in connection with them
or their subject matter or formation (including non-contractual disputes or
claims) shall be governed by and construed in accordance with the law of
Malaysia.
The courts of
Malaysia will have exclusive jurisdiction over any claim arising from, or
related to, a visit to our Site.
Changes to our
Terms and Conditions
We reserve the
right to revise, update, modify, review our Terms and Conditions at any time in
our discretion. When we do, there is no further notice will be provided save
for a notification on the main page of our Site. You acknowledge and agree that
it is your responsibility to review our terms and conditions and become aware
of any modifications. Your continued use of the Site following the posting of
changes will be deemed your acceptance of those changes.
1. Information collected by the Websites
Our Websites’ servers do not automatically recognize specific information about individual users on our Websites. In addition, our servers do not automatically record information regarding a User’s e- mail address unless the User supplies it.
2. Confidentiality
Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.
Any questions, comments, suggestions or information other than Personal Data sent or posted to the Websites, or any part thereof by Users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.
3. Right of Access to Personal Data
Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date
We strive to deliver your purchased products in shortest time possible. All orders are in processed as soon as the transaction is confirmed.
Our Return & Refund Policy
- The return or exchange of a purchased item must be made within 7 days upon receiving the Product(s) and must present the original receipt or invoice upon making the return or refund and the item will be received approximately 3-7 business day after postage.
- Refunds terms shall be issued in the same payment method as the original payments.
- Return/Exchange of Products or refund can be arranged under the following reasons:
a. If any Product has been delivered in a damaged or defective condition, but if the client will pick up from our warehouse than the client will be responsible.
b. if the Product is out of date or expired;
c. if the wrong Product which is different from the Order is delivered - The product(s) and packaging must be unused and in its original condition as purchase.
- For the exchange items, the price must be equivalent or higher only and the customer shall pay for the difference of the price.
- The customer shall be responsible for the risks and condition of the Product to be returned until it reaches to our office or selected warehouse.
- Our company will not be liable for any loss or damage to the Product prior to the Product that received by us. The Customers are advised to pack safely the Product to prevent any loss or damage to the Product or its box or its original packaging.
- Our company reserves the right to eliminate, add or amend the above terms and conditions at any time without any prior notice.
- The Customer is required to send back the affected Product(s) to us via a reliable courier service company to our office/warehouse at the following address:-
Lesa Design Sdn Bhd (1343362-U)
A2-09 PJ Industrial Park Seksyen 12,
Jalan Kemajuan
46200 Petaling Jaya Selangor, Malaysia.
10. If you have any questions about our Refunds Policy, please contact us:
by email: joe[at]lesa.com.my or by call : 03 – 7931 9449